I had my first experience with the Schwinn Airdyne Evolution Comp Exercise Bike during a 12 week/3 session a week program of cardio exercise at my local hospital. It was the most comfortable and enjoyable piece of exercise equipment that I used during that period. Instead of signing up at a gym after my program was completed, I purchased the Schwinn bike from Amazon.com. When I began using it at home, I found it very hard to pedal and noticed that the belt was scraping against the sidewall of the safety cage around the fan and leaving a black powder on the floor.
I called their customer service number in my owner's manual and was immediately connected to a friendly knowledgable representative who told me that she would order a new belt immediately and notify their service technician in my area to call me and make an appointment to install the new belt.
Four days later, the belt arrived via FedEx and two days later the tech was at my home, replaced the belt, adjusted my bike and now I'm speeding along on my new Schwinn bike. My treatment by their customer service folks couldn't have been better!
(51 customers reviews)
Customers Rating=4.0 / 5.0
More Detail For Schwinn Airdyne Evo Comp Exercise Bike
- Dual action exercise bike with wind resistance, works both legs and upper body
- Extra quiet belt drive system; fan wheel cools during exercise
- Computer provides feedback on time, distance, workload level, calories burned, calories/hour, heart rate, and RPM
- Measures 50 x 22.5 x 48 inches; 300-pound maximum user weight
- Backed by a 30-year warranty on the frame; 3-year warranty on parts and electronics
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